Welcome to VioBalance AI. These Terms of Service govern your use of our SaaS platform, integrated CRM, ERP workflows, and Virtual C-Suite analytical tooling managed by Timely Systems LLC. By accessing our services, you agree to these terms.
1. Acceptance of Terms
By creating an account, logging into our platform, or utilizing any Virtual C-Suite or Campaign Mastery services, you confirm your acceptance of these Terms of Service and agree to comply with all applicable local, national, and international laws.
2. Account Registration & Multi-Tenant Use
To use our ERP and CRM platform, you must register for an account by providing accurate corporate and individual identification. You are solely responsible for maintaining the confidentiality of your credentials and for all activities that occur under your multi-tenant umbrella instance.
3. Professional & Platform Conduct
You agree to use VioBalance AI strictly for lawful commercial operations, financial analysis, lead tracking, and campaign optimization. You may not:
- Reverse engineer, disrupt, or exploit the platform's native infrastructure or Bayesian learning algorithms.
- Utilize the system automated frameworks to distribute unsolicited, malicious, or spam communications.
- Exceed standard rate-limiting thresholds or introduce malicious code into our redundant software architecture.
4. Data Ownership & Intellectual Property
You retain 100% ownership of all business intelligence, financial ledgers, and lead assets uploaded to your account. Timely Systems LLC retains exclusive ownership of the platform's proprietary software, user interfaces, branding, dynamic theme mechanisms, and AI models.
5. Service Availability & Continuity
While we leverage modern cloud infrastructure and highly resilient system logs to minimize downtime, VioBalance AI is provided on an "as-is" and "as-available" basis. We reserve the right to perform scheduled maintenance and infrastructure upgrades necessary to sustain long-term stability.
6. Limitation of Liability
To the maximum extent permitted by law, Timely Systems LLC shall not be liable for any indirect, incidental, or consequential losses, including but not limited to loss of profits, corporate data, or business opportunities, arising from your use or inability to use the platform.
7. Changes to Terms
We may update these terms from time to time to mirror underlying platform advancements or changing legal frameworks. We will notify active users of significant revisions by refreshing the "Last Updated" date at the top of this document.
8. Contact & Legal Inquiry
For clarifications regarding these service terms or operational protocols, please connect with our Corporate Support Team: